Privacy Policy

NRI PropertyHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nripropertyhub.co.in or interact with our services. By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site. This policy applies to all information collected through our website, mobile experience, and any related services, sales, marketing, or events.

We use the information we collect for the following purposes: • Property Inquiries & Consultations: To respond to your property inquiries, schedule virtual tours, and connect you with our NRI property advisors. • Personalised Recommendations: To provide AI-powered property matches tailored to your budget, lifestyle, and investment goals. • Communication: To send you property brochures, market updates, RERA documents, and payment plan details you have requested. • Marketing: With your consent, to send newsletters, market insights, and promotional content about new listings and investment opportunities. • Service Improvement: To analyse usage patterns and improve our website, AI matching algorithms, and user experience. • Legal Compliance: To comply with applicable laws, regulations, and legal processes in India and the jurisdictions where our NRI clients reside.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods by data type: • Inquiry & Contact Form Data: Retained for 3 years from the date of submission to enable follow-up and relationship management. • Newsletter Subscriptions: Retained until you unsubscribe. • Consultation Records: Retained for 5 years for business and legal compliance purposes. • Website Analytics Data: Retained for 26 months in anonymised form. • Browser localStorage Data: Stored on your device indefinitely until you clear your browser data. We do not control this data once stored locally. You may request deletion of your personal data at any time by contacting us at info@nripropertyhub.co.in.

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances: • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email delivery via Resend, SMS via Twilio). These parties are contractually obligated to keep your information confidential. • Property Developers: With RERA-registered developers (MAK Prime Developers, MAK Projects, Greenrich Group) only when you have expressed specific interest in their properties and consented to being contacted. • Legal Requirements: When required by law, court order, or governmental authority. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will never share your data with unaffiliated third parties for their own marketing purposes without your explicit consent.

We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use: • Essential Cookies: Required for the website to function properly (session management, security). • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics). • Preference Cookies: Remember your settings and preferences for future visits. • Marketing Cookies: Used to deliver relevant advertisements (Google Ads, if applicable). You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website. For more information, visit allaboutcookies.org.

NRI PropertyHub serves Non-Resident Indians (NRIs) residing across multiple jurisdictions including the UAE, USA, UK, Singapore, Australia, and Canada. We are committed to compliance with applicable data protection laws in these regions. • India: We comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA). • European Union / UK: For users in the EU/UK, we process data in accordance with GDPR principles including lawful basis, data minimisation, and your rights as a data subject. • UAE: We adhere to UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. • USA: We comply with applicable US state privacy laws including CCPA for California residents. FEMA Compliance: All property transactions facilitated through NRI PropertyHub comply with the Foreign Exchange Management Act (FEMA) regulations governing NRI property purchases in India.

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right to Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure: Request deletion of your personal data ("right to be forgotten"). • Right to Restrict Processing: Request that we limit how we use your data. • Right to Data Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing of your data for marketing purposes. • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at info@nripropertyhub.co.in. We will respond within 30 days.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for all data transmitted through our website • Secure server infrastructure with access controls • Regular security assessments and vulnerability testing • Staff training on data protection best practices However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately at info@nripropertyhub.co.in and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: NRI PropertyHub Financial District, Hyderabad Telangana, India — 500032 Email: info@nripropertyhub.co.in Website: nripropertyhub.co.in For data protection inquiries specifically, please include "Privacy Request" in your email subject line. We aim to respond to all privacy-related requests within 30 days.